Policies for Alumni, Alliance, and Community Patrons

Circulation

Warner Pacific alumni must provide proof of current mailing address and phone number in order to set up a library account after leaving Warner.

Community patrons are residents of the Portland Metro Area who pay a $50 annual fee in order to use the WPC Library.  Community patrons must provide proof of a current mailing address and phone number in order to set up a library account.

Patrons from any Orbis Cascade Alliance institution may check out items directly from the WPC Library if they show ID with a current enrollment sticker from an Alliance institution.

By checking out Library materials, you accept all responsibility for them until they are returned to the Library. You are responsible for knowing due dates, for fines and fees, and for returning items in the same condition as when they were checked out.

If you allow someone else to use an item while it is checked out to you, you are responsible for any damage or loss.

Loan Periods

Note: Alumni and community patrons may not check out more than five items at a time.

Renewal Policy

Renewals are limited to the conditions stated above. To renew materials you may do one of the following (have your Library card available):

• Access My Library Account via the Library’s catalog
• Visit the Service Desk in the Library (you do not need to have the items with you)
• Call the Service Desk (503-517-1102) during hours of operation

Items cannot be renewed if one of the following apply:

• Maximum amount of renewals has been reached
• Item has gone to lost status
• A hold has been placed on your account
• A hold or recall has been placed on the item to be renewed

You will still be charged overdue fines if you renew after the due date.

If the material is genuinely needed for more than the allotted time given by the loan period and renewals, contact a full-time Library employee to request additional time.

Overdue Notices

The Library utilizes email for delivery of communication to patrons. Library communications and overdue notices will be sent to your email address only. Notices are sent as a courtesy. You are responsible for knowing when your Library materials are due and returning them on time. You may access your Library Account online through the library catalog or call the Service Desk (503-517-1102) during business hours to renew items.

Fines

The borrower is financially responsible for lost, stolen, or damaged Library materials and equipment. If Library books are damaged (especially by water), please return them immediately to the Service Desk so that appropriate measures can be taken to salvage the item.

Lost Items

Items 60 days (or 47 for Course Reserves) overdue are considered lost, and you will be charged the maximum overdue fine, a processing fee, and a replacement fee. You will be billed directly for any fines or fees that you acquire. If you do not resolve your fines with the WPC Library your bill will be sent to your institution. The total charges for a lost item are as follows:

$50.00 minimum replacement fee
$25.00 processing fee
+ $11.75-$106.00 in overdue charges
= $86.75 or more in lost item fines

Note: If lost items are returned before another item is purchased to replace it, the lost item replacement fee will be waived; however, patrons are still responsible for any overdue fines and processing fees that accrued. If you wish to purchase a replacement copy in lieu of paying the replacement fee, you may do so; however the item must be in good condition and comparable to the item lost or damaged.

Fine Appeals

If you think the Library has made an error that resulted in fines being charged to your account or if you have a unique situation that resulted in the late return of materials, you may file an appeal. The appeal will be reviewed by the Library staff and charges may be upheld, reduced, or waived.

In considering your appeal the staff will take into consideration your appeal statement, applicable data from the Library's circulation system, and previous communication you had with the Library as well as your Library record.

Appeals based on the following will NOT be considered:

• Forgetting or not knowing the due date or Library policy
• Disagreeing with fee structure or Library policy
• Loaning the item to a third party
• Being too busy or out of town
• Claiming that your need was greater than another's or that you were not done with the item
• Not receiving or not reading a courtesy overdue reminder
• Transportation problems

. Return the appeal form to the Service Desk or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The appeal decision will be made within two weeks of filing the form, and you will be notified by email.

Recalls

If an item is recalled, you will be notifed via email of the new due date and will have one week to return the item to the Library. If the item is not returned by the new due date, the maximum overdue fine will be charged per day the item is overdue.

Blocked Records

Patrons who have fines in excess of $30.00 will be barred from checking out materials until the fines are resolved. Repeated violation of Library policies, numerous lost or damaged books, or any other behavior which Library staff deem unacceptable to the mission of Warner Pacific College and its Library may result in Library privileges being limited or revoked.

Privacy

All aspects of a patron's Library record are to be considered confidential and are to be shared with no one other than the patron. (Patrons are able to access their own accounts via the Internet with their WPC Library card through the Library’s catalog.)

Revisions to the policies may be made at any time with the agreement of the Library staff.